Shipping & Returns
" I received my first order from your company and wanted to send a thank you!! The order came so quickly!! I can't wait to try out your products. They look wonderful, and I love what you stand for!" - J. Boutilier
All items ship via Canada Post ground expedited.
Orders usually ship within 3-5 business days.
All retail orders up to $74 before taxes will be shipped at a flat rate of $10.
Retail orders $75 and over before taxes will be shipped free of charge.
Estimated delivery within Canada is 3 - 9 business days depending on location.
All retail orders will be shipped via Canada Post at a flat rate of $25.
Estimated delivery is 7 - 14 business days depending on location.
Please note that there may be customs duties and state tax on orders arriving from Canada. We advise you to check with your local customs authority regarding these charges.
For international orders, please contact us directly to arrange payment and shipping.
We are proud of our handcrafted products, and we hope that you will enjoy them. We do our best to process and pack them as carefully as possible, however we do recognize that potential issues may occur.
If any items you receive in your online order arrive damaged or if there is an error, please contact us immediately by emailing us at email@example.com to arrange for a replacement or for a full refund.
We are confident that you will love our pure and natural products, but if a product is not a good fit for your needs, we will gladly offer a full refund or exchange. Please contact us within 15 days of purchase. Any product you return must be in the same condition you received it and in the original packaging.
Remember to keep your receipt as proof of purchase from our online store.
How to Order
- Email your order directly to us at firstname.lastname@example.org. We will confirm the order with you & send an invoice with total. Once payment has been processed & when your order is ready, we will notify you by email.
The pick-up location is the Halifax Seaport Farmers Markets (Saturdays only - 8 am to 2 pm), 961 Marginal Rd, Halifax, Nova Scotia